Research library
Workflow automation
Map the work, connect the tools, and build repeatable processes with clear ownership and exception handling.
52 articles · Page 3 of 5
Agentic Resource Discovery: robots.txt for AI Agents, and the Standards War That Isn't
Agentic Resource Discovery is a v0.9 draft spec, not a Google-Microsoft alliance against Anthropic and OpenAI. What ARD is, and why not to build yet.
Nadella Says You Pay for Intelligence Twice. He Has a Point, and an Interest.
Nadella's 'Reverse Information Paradox' says AI buyers leak the expertise that improves the model. The argument holds. He also sells the remedy.
ChatGPT Work: OpenAI's GPT-5.6 Agent That Ships Finished Business Documents
OpenAI's ChatGPT Work is a GPT-5.6 enterprise agent that pulls context across Slack, Gmail, and Drive to ship finished reports, decks, and spreadsheets.
Workflow Automation ROI: A Calculator and a Worked Example
How to compute automation ROI: loaded labor cost, error-reduction value, build cost, and payback period — with a concrete invoice-processing example.
When to Build an AI Agent vs. Buy a SaaS Tool
Custom AI agents vs. off-the-shelf SaaS: a decision framework covering control, data, differentiation, maintenance, cost curve, and time-to-value.
Google I/O 2026: Gemini Spark, the AI Ultra Repricing, and the Pro Model That Slipped
Google I/O 2026 shipped Gemini 3.5 Flash, the Spark agent, Android XR glasses, and a $100 AI Ultra tier. The Pro model slipped to June.
Amazon Replaces Rufus With Alexa for Shopping — Agentic Commerce Enters the Default Retail UX
Alexa for Shopping merges Rufus and Alexa+ into one agent inside the Amazon search bar — a shift from chatbots to agentic commerce at scale.
Anthropic Launches Claude for Small Business — Packaged Workflows for QuickBooks, HubSpot, PayPal
Anthropic's Claude for Small Business ships 15 packaged agentic workflows wired into QuickBooks, HubSpot, PayPal, and Canva. What SMB owners need to know.
Microsoft Copilot Studio Goes Multi-Agent — GPT-5.5 Reasoning, Cross-Vendor Governance, Work IQ
Copilot Studio May 2026: chatbot builder to agent governance. Cross-vendor policies, agent orchestration, MCP support, GPT-5.5 reasoning access.
Anthropic's 'Dreaming' Lets Claude Agents Learn From Past Sessions Without Touching Model Weights
Anthropic's Dreaming: agents learn from past sessions via memory curation, not model updates. Shifts the unit of work from prompt to persistent agent.
Google Cloud Next '26: The Agentic Enterprise Stack, 8th-Gen TPUs, and 260 Announcements
Google Cloud Next 26: Gemini Enterprise Agent Platform, 8th-gen TPUs (3x throughput), and Agentic Data Cloud. The coherent agent stack for enterprises.
Harvey Bets on Autonomous Legal Agents — Agent Builder Ships, Spectre Runs Inside
Agent Builder lets legal teams build reasoning agents for complex work. Spectre signals the future of professional-services AI systems.